Today, there is a great demand to integrate office communications electronically, from internet services,
e-mail, fax and video through to integrated telephony solutions.

The problem that most companies face is ever changing technology.

It's so fast that it's hard to keep pace and understand how best to integrate and deploy this technology.

Networks are being installed to improve office integration, new telephone systems are deployed to
improve customer service levels - these are often discreet projects in a company.

Harnessing available technology presents both a challenge and opportunity for Companies.

M technologies have been providing network and computer telephony (CTI) solutions for a number
of years. We have the expertise to assist you in formulating strategic plans and there implementation.

Experience and research have shown that many of our clients, and companies in general, are looking
for a one stop solution provider who will take the time to understand the
business operation and office integration requirements, and assist in defining an overall strategy.

To respond to this market need, M technologies provide an

Integrated Network Solution

service which is a fully managed project package offering :

• Business and office systems discussions and review - we will visit you to discuss your short to long
  long term business objectives and office integration requirements, including security aspects.
  
• Solution strategy definition - we will prepare a report with our recommendations and costs
  
• Project Management - this will involve detailed implementation plans and overall management of
  the project from conception to installation and subsequent training. Regular progress reports will be
  delivered to cover each phase of the project
  
• Network and telephony services design - we will undertake a full site survey and provide a detailed
  quotation. We can also report on your current cable patch panels and provide recommendations.
  
  If, at the end of the installation you supply building drawings, we can even produce a colour CAD
  drawing, up to A1 size, which shows all outlet locations, wiring closet locations, numbering schemes
  adopted and major cable routes.
  
• Network and telephone cabling - we will undertake the complete installation of your cabling
  infrastructure to support networking and/or telephones. All work is done to an exceptionally high
  standard and is covered by a 15 year Manufacturers Warranty, that covers all aspects of the
  installation and system performance. Our cabling operation is ISO 9002 certified and accredited by
  the National Britannia Supplyline, which ascertains conformity to health and safety requirements.
  On completion of the network installation and every single Cat 5 cable and fibre optic cable core is
  tested - we never batch test our installations.
  
• Windows NT based server solutions where we will provide, and fully configure, the selected
  system to integrate your office functions in line with the agreed project plan.
  
• We are Microsoft Certified and IBM Business Partners so have access to and knowledge of most
  industry standard business solutions.
  
• the supply of CTI based telephone systems which allows you to integrated your telephone system
  with your PC network
  
• Internet/Intranet and WEB design and development
  
• a complete post sales support package via a dedicated telephone number with on-site visits if
  necessary. We can support your entire network system and provide day to day operational support
  to your user communityon most of the various software packages that they use.

We are committed to working in partnership with you to make sure that your project, is of the
highest standard and delivers the system and performance that matches both your business needs
and expectations.

See our Business Support Service.